When you call a house a home, it’s usually because of the people living within its walls.
That’s the case at Heritage Commons retirement community, where residents and staff complement each other for a family atmosphere of caring.
Ann Bowe, executive director, is among those who have worked at the community since it opened in 2009.
“I love the residents,” she said recently. “I love learning about them, their past and what they have to offer us. They are a fun group of people to be around, there is always something for me to learn when I am with them.”
Chef Fred Rock is another veteran of the community who brings his expertise and ebullient personality to the cuisine offered.
“Chef has been here since Day One and his food is amazing,” Bowe said. “He works with the residents to find out what their likes and dislikes are so that they can have a wonderful dining experience.”
Each month Rock holds a chef’s demonstration where he whips up a delicious recipe for residents to try. If it’s a hit, it gets added to the dining room menu.
Regular events having food themes are held including luaus, elegant dining evenings and barbecues. It’s all done to offer fun and diversity to the dining experience.
“The residents love him,” Bowe said. “He has a great personality.”
Like Bowe, Jody Goush, director of sales and marketing, began her position at Heritage Commons before it was open to residents. She has firsthand knowledge of the building and its amenities.
“She has watched the building grow and develop into what it is,” she said. “She knows what was put into the building and what makes the residents comfortable when they get here. She has a good rapport with everyone.”
Heritage Commons employees about 26 people who hold jobs ranging from dining room servers to housekeepers. Each staff member’s goal is to help make the resident’s lives as carefree as possible.
“It is like a family here,” Bowe said. “The staff genuinely cares about the well being of the people who live here. They go above and beyond, they pay attention to details. It is the added extra attention that makes the difference.”